Effective leaders not only find ways to reduce personal stress, but additionally devise systems and processes to reduce the stress of employees working for them. Staff shortages and turnovers are constant reminders that employee satisfaction issues just might have been avoided had the proper attention been invested in the establishment of a respectful, non-threatening, and nurturing work environment. How is an environment like that created? What are the components? Who's responsible? What are the outcomes? This program starts you on your way to mastery of these questions and more.